Last updated October 2023
Welcome to adln.io’s Terms of Service!
ADLN LLC provides a Software as a Service (SaaS) based “Conversation Cloud, and Telegram infrastructure bots” that allows our customers to store, manipulate, analyze and transfer messages between their business systems and their customers on a variety of ADLN LLC-provided and third party messaging channels (the “Service”). A “Customer” is an entity with whom ADLN LTD has an agreement to provide the Service.
This ADLN LLC Terms of Service (the “Agreement”) is an agreement between the Customer and ADLN LLC, together the “Parties” and each, a “Party”, and is entered the date the Customer signs up for a ADLN LLC account through the adln.io website (the “Effective Date”). If you register for an adln.io account, you acknowledge your understanding of these terms and enter the Agreement on behalf of Customer.
BY USING ANY ELEMENT OF THE ADLN LLC SOLUTION (INCLUDING THE WEBSITE), CUSTOMER ACKNOWLEDGES THAT CUSTOMER HAS READ, ACCEPTS AND AGREES TO BE BOUND BY AND COMPLY WITH THE TERMS AND CONDITIONS SET OUT IN THIS AGREEMENT, AS AMENDED FROM TIME TO TIME IN ACCORDANCE WITH SECTION 16(j). IF CUSTOMER DOES NOT ACCEPT AND AGREE TO BE BOUND BY THIS AGREEMENT, CUSTOMER WILL IMMEDIATELY CEASE ANY FURTHER USE OF THE ADLN LLC SOLUTION, INCLUDING USE OF ANY PART THEREOF. CUSTOMER REPRESENTS AND WARRANTS TO ADLN LLC THAT CUSTOMER HAS THE CAPACITY TO ENTER INTO THIS LEGALLY BINDING AGREEMENT. IF CUSTOMER IS USING THE ADLN LLC SOLUTION ON BEHALF OF ANOTHER PERSON, CUSTOMER HEREBY REPRESENTS AND WARRANTS TO ADLN LLC THAT CUSTOMER HAS THE AUTHORITY TO BIND SUCH PERSON TO THIS AGREEMENT.
A. Personal Data that we collect about you:
Personal Data is any information that relates to an identified or identifiable individual. The Personal Data that you provide directly to us through our Sites will be apparent from the context in which you provide the data. In particular:
When you register for a adln.io account we collect your full name, email address, and account log-in credentials.
When you fill-in our online form to contact our sales team, we collect your full name, work email, country, and anything else you tell us about your project, needs and timeline.
When you use the "Remember Me" feature of adln.io Checkout, we collect your email address, payment card number, CVC code and expiration date.
When you respond to adln.io emails or surveys we collect your email address, name and any other information you choose to include in the body of your email or responses. If you contact us by phone, we will collect the phone number you use to call adln.io. If you contact us by phone as a adln.io User, we may collect additional information in order to verify your identity.
B. Information that we collect automatically on our Sites.
We also may collect information about your online activities on websites and connected devices over time and across third-party websites, devices, apps and other online features and services. We use Google Analytics on our Sites to help us analyze Your use of our Sites and diagnose technical issues.
Account: means your Company’s or Personal`s account (s) with ADLN LLC that is/are used to access the adln.io Services.
Company, or Personal: means the one that is applying for or has opened an Account to use the adln.io Services.
adln.io, or we means ADLN LLC: a Pennsylvania corporation.
Third Party Service: means the service and data provided by third party service providers connected to or provided through your Account. Third party services include business and consumer applications, and social media sites including Telegram.
Services: means the services provided by ADLN LLC
3. ADLN LLC or adln.io Platform:
4. Termination and Suspension:
We may terminate the present Agreement and cease providing access to our Services in case we know or believe that you are engaged in any Prohibited Activities when If we believe you violated this Agreement or when applicable law requires us to do so.
Notwithstanding the above, you agree that we, at our sole discretion, may terminate or suspend your use of our Services and terminate this Agreement at any time and for any or no reason at our sole discretion, even if access and use continue to be allowed to others. Furthermore, you agree that ADLN LLC. shall not be liable to you or to any third party for any termination or suspension of your access to our Services.
5. Trademark License:
During the Term, Customer hereby grants to ADLN LLC a worldwide, non-exclusive, non-transferable and non-sub-licensable (other than to affiliates) royalty-free licence to use Customer’s trademarks and logos made available to ADLN LLC by Customer as part of this Agreement, solely in connection with the marketing, advertising, and promotion of the ADLN LLC Solution, including listing the Customer and the Customer Application on the adln.io Website; and only in accordance with Customer’s reasonable trademark usage guidelines, as updated by Customer from time to time. Customer may require ADLN LLC to cease using Customer’s trademarks and logos if, in the reasonable opinion of Customer, the continued display of Customer’s trademarks and logos would cause a materially adverse effect on Customer’s image and the goodwill associated therewith.
We may revise and update these Terms at any time. Your continued usage of our Services after any change to these Terms will be deemed acceptance of such changes. These Terms may be changed, supplemented or updated without notice, at our sole discretion. We may also change or impose fees for products and services at any time, at our sole discretion. We may establish or change, at any time, general practices and restrictions concerning our other products and services at our sole discretion.
7. Limitation of Liability:
THE SERVICE IS PROVIDED ON AN "AS-IS", "AS AVAILABLE", AND “WITH ALL FAULTS” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ADLN LLC EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES AND CONDITIONS, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF USABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, AS WELL AS ANY WARRANTIES THAT THE SERVICE PROVIDED BY US OR THAT THE OPERATION OF THE SERVICE WILL BE INTERRUPTION OR ERROR FREE OR WITHOUT VIRUSES OR OTHER HARMFUL MATERIALS. ADLN LLC DOES NOT MAKE ANY WARRANTY AS TO THE RESULTS OBTAINED FROM THE USE OF THE SERVICE. ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE SERVICE IS AT USER’S OWN DISCRETION AND RISK. YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA RESULTING FROM THE SERVICE.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, ADLN LLC, ITS SUPPLIERS AND LICENSORS, SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE, TO THE EXTENT PERMITTED BY APPLICABLE LAW, TO YOU OR ANY THIRD PARTY FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL OR EXEMPLARY DAMAGES, EVEN IF ADLN LLC HAS BEEN APPRISED OF THE LIKELIHOOD OF SUCH DAMAGES OCCURRING. EXCEPT AS REQUIRED BY LAW OR PURSUANT TO THE ARBITRATION PROVISION BELOW, IN NO EVENT SHALL ADLN LLC’S LIABILITY (WHETHER BASED ON AN ACTION OR CLAIM IN CONTRACT, TORT OR OTHERWISE) TO YOU, OR ANY THIRD PARTY, IN ANY WAY CONNECTED WITH OR ARISING OUT OF THIS AGREEMENT (AND ALL OTHER AGREEMENTS BETWEEN ADLN LLC AND YOU).
ADLN LLC shall use its commercially reasonable efforts to perform its obligations hereunder, however, ADLN LLC, its Affiliates, agents or licensors shall not be liable for any loss resulting from the activities of you, nor from any erroneous statements or errors in transmission, nor for any loss resulting from any delay, interruption or failure to perform hereunder due to any circumstances beyond ADLN LLC’s reasonable control including, without limitation, acts of god, fire, explosion, earthquake, riot, terrorism, war, sabotage, accident, embargo, storms, strikes, lockouts, any interruption, failure or defects in Internet, telephone, or other interconnect services or in electronic or mechanical equipment. ADLN LLC’s obligations hereunder shall be suspended during any of the foregoing circumstances, which suspension shall not be a cause for termination of this Agreement by you. ADLN LLC does not represent or warrant that the Service suits your needs. In addition, in the event of any failure of the Service, or in the event ADLN LLC otherwise defaults under any provision of this Agreement, then your sole and exclusive remedy shall be termination of this Agreement and, to the maximum extent permitted under applicable law, you hereby waive and relinquish any and all other rights or remedies it may have at law or in equity.
8. Entire Agreement:
This Agreement, including any terms, agreements, attachments or policies incorporated by reference, constitutes the entire understanding of the parties with respect to the subject matter described and supersedes all other proposals or previous understandings between the parties. No other agreements, representations, or warranties other than those provided in this Agreement will be binding.
9. ADLN LLC’s Right to Use Customer Data:
Customer acknowledges and agrees that ADLN LLC may store, use, reproduce, Modify, and transfer to its subcontractors, Customer Data, including Personal Data, solely in connection with delivering the Services under this Agreement. Customer further acknowledges and agrees that ADLN LLC may store, use, reproduce, Modify, and transfer data that is not related to an identified or identifiable natural person, including aggregated or de-identified data, without limitation, for its internal business purposes, including but not limited to such purposes as analytics, quality assurance, product and service improvement, and new product and service development. Customer agrees to cause any Administrative User, Customer’s Client, and Chat Participant to agree to the same terms.
11. Fees and Payments:
In exchange for the provision of the Services the Company or Personal shall pay the fees (the "Fees") before the start of the pay period. The Service is available to you subject to your payment of Fees.
Fees are incorporated herein by reference. You may find actual Fees on the Site. Please see Section "Pricing" for our actual Fees.
Fees vary depending on the type of Service you select. ADLN LLC reserves the right to arrange promos from time to time with lowered Fees or even with no Fees, however these promos may not necessarily apply to you.
All Fees and costs are non-refundable. Should you not pay sums owed to ADLN LLC by the agreed upon date, we reserve the right to suspend the Service and terminate the Agreement.